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Literature Display Rack Warranties and Return Policies
Satisfaction Guaranteed
If you're not completely satisfied, you may return your literature display within 3 business days of delivery, unused and repackaged as it was originally received. Upon receiving and successful inspection, we'll refund the purchase price less shipping & handling. Returns requested after 3 days are subject to a restocking fee. To initiate your return, contact us at 218-346-6644 to obtain a pre-authorized return merchandise authorization (RMA) form and number. No credit can be issued without a RMA. [see > All Returns]
3-Day Return Policy
1). To receive a refund, a RMA must be requested within 3 business days of receipt of order and the product shipped back to Allegro Display & Graphics within 3 business days of receiving RMA. The literature display(s) must be unused and repackaged as originally received.
2). Credit card will be refunded the purchase amount, less shipping & handling, within 2-3 business days.
3). see also > All Returns
30-Day Return Policy
1). To receive a refund, a RMA must be requested within 30 days of receipt of order and the product shipped back to Allegro Display & Graphics within 3 business days of receiving RMA, unused and repackaged as originally received.
2). Credit card will be refunded the purchase amount less shipping & handling and a 25% restocking fee.
3). see also > All Returns
Customer's Responsibility: Inspection Upon Receiving Order
DO NOT ACCEPT MERCHANDISE DAMAGED DURING SHIPPING. Upon receiving, open and inspect your shipment immediately. All damages or discrepancies must be reported within 3 business days of receiving merchandise. Our manufacturers reserve the right to refuse any claims not reported within that time frame. Merchandise lost, damaged or delayed by the freight carrier is the sole responsibility of the carrier and any claims must be initiated directly with them by the receiver.
Warranty
Allegro Display & Graphics warrants it's literature racks, through their respective manufacturers, to be free from defects in material and workmanship for a period of 6 months from the original purchase date. In case of defect, Allegro Display & Graphics will work with the manufacturer to either repair or replace the defective part(s) at it's expense (excluding freight) providing the literature display, in the opinion of the manufacturer, has not been subjected to willful abuse, neglect, alteration or normal wear & tear. Report any warranty damage by calling Allegro Display & Graphics at 218.346.6644.
*Claims & Returns:
All damages or discrepancies must be reported within 3 business days of receiving merchandise. Our manufacturers reserve the right to refuse any claims reported outside that time frame.
1). Returns will be accepted only by obtaining a pre-authorized Return Merchandise Authorization (RMA) form from Allegro Display & Graphics (218-346-6644). RMA form must be completed and included with all packages returned. Items received without a RMA form will not be credited.
2). All returns after 3-business days are subject to a 25% restocking fee.
3). Absolutely no returns will be accepted and no refunds credited on products that have been used, damaged or are otherwise deemed unfit for resale.
4). All returned items must be repacked and returned in their original cartons. Returned merchandise received at our facility that are broken due to insufficient return packaging will not be credited. Packages being returned must be insured by you for your protection. Purchaser is responsible for damage caused while products are in their possession or damage caused by the freight company they hire for return shipment.
5). Purchaser is responsible for all shipping costs of returned merchandise.
6). After 30 days, no returns can be authorized.
7). Allegro reserves the right to limit the return of stock items to quantities of 3 or less.
8). Returns will be accepted only on standard items in standard colors only. Absolutely no returns accepted on custom order displays, signs, graphics, custom made items in custom colors.
We reserve the right to correct all typographical and/or pricing errors.
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